PharmaServe.com serves customers throughout the United States with pharmaceutical needs.

Responsibilities:

• Assist customers via chat and email in a timely and accurate manner.
• Maintain data entry requirements by following processes and procedures.
• Process customer and account documents.
• Monitor and analyze event data in real-time.
• Processing orders.
• Follow up with clients as needed.
• Provide excellent customer service.
• Micro tasks related to customer service.
• Other duties as assigned.

Skills:

• Have good English communication skills (both oral and written).
• Proficiency in Microsoft Office and collaborative platforms (e.g., Dropbox and Google Sheets)
• Ability to learn new processes and technologies quickly.
• Excellent problem-solving skills.
• Attention to detail.
• Organizational skills.
• Ability to work well with a team & independently.
• Self-motivated and with a positive attitude.

Qualifications:

• Have 30-35wpm typing skills.
• Self-driven and accountable.
• Flexible and adaptive.
• Multitasker.
• Organized.
• Receptive to feedback.
• Can work in a high-volume and fast-paced work environment.
• Can start training part-time ASAP.
• Can work during weekend and holidays.
• Can work on Central Standard time schedule.

Home Office Requirements:

• Must have a computer or laptop with at least 8GB ram & i5 processor or equivalent.
• Must have a stable high speed wired internet connection and backup.
• Stable power supply.
• Cellphone.
• Must have quiet workspace and noise cancelling headset with microphone.

Apply to this position: