NON-VOICE Customer Service Representative
Foreign Venture Group Inc
PharmaServe.com serves customers throughout the United States with pharmaceutical needs.
Responsibilities:
- Assist customers via chat and email in a timely and accurate manner.
- Maintain data entry requirements by following processes and procedures.
- Process customer and account documents.
- Monitor and analyze event data in real-time.
- Processing orders.
- Follow up with clients as needed.
- Provide excellent customer service.
- Micro tasks related to customer service.
- Other duties as assigned.
Skills:
- Have good English communication skills (both oral and written).
- Proficiency in Microsoft Office and collaborative platforms (e.g., Dropbox and Google Sheets)
- Ability to learn new processes and technologies quickly.
- Excellent problem-solving skills.
- Attention to detail.
- Organizational skills.
- Ability to work well with a team & independently.
- Self-motivated and with a positive attitude.
Qualifications:
- Have 30-35wpm typing skills.
- Self-driven and accountable.
- Flexible and adaptive.
- Multitasker.
- Organized.
- Receptive to feedback.
- Can work in a high-volume and fast-paced work environment.
- Can start training part-time ASAP.
- Can work during weekend and holidays.
- Can work on Central Standard time schedule.
Home Office Requirements:
- Must have a computer or laptop with at least 8GB ram & i5 processor or equivalent.
- Must have a stable high speed wired internet connection and backup.
- Stable power supply.
- Cellphone.
- Must have quiet workspace and noise cancelling headset with microphone.
Application Process:
To apply for this position, please submit your application directly through the following link:
👉 https://app.loxo.co/the-foreign-venture-group
Please note that we will only be reviewing applications submitted through this platform.
The Foreign Venture Group is an equal opportunity employer. We welcome and encourage applicants from all backgrounds to apply.